Pre-Order & Booking Policy

All buffet and catering orders must be placed at least 24 hours in advance.
This allows our kitchen team to prepare your food fresh, accurately and to the highest quality.

Orders placed with less than 24 hours’ notice may be declined or rescheduled depending on availability.

A minimum order value of £50 applies to all buffet and catering orders.

 

Dietary Requirements & Allergies

If you or your guests have any dietary requirements, allergies or special requests, these must be confirmed at the time of ordering.

This includes (but is not limited to):

• Vegetarian or vegan

• Gluten free

• Nut allergies

• Vegan

• Dairy free

We will always do our best to accommodate where possible, but we cannot guarantee changes for late requests made after an order has been submitted.

 

Delivery Information

We offer local buffet delivery from
SeaYou Cafe & Restaurant, Felixstowe (IP11 2DY).

 

Free Delivery

We provide FREE delivery within a 5km radius of the restaurant, covering:

• Felixstowe

• Trimley St Mary

• Trimley St Martin

• Felixstowe Ferry

A minimum order of £50 applies.

 

Extended Delivery Area

Delivery may be available outside the free zone (up to 10km) for an additional fee.
Delivery charges are calculated automatically at checkout based on your postcode.

If your address falls outside our delivery range, you will be notified before payment is taken.

 

 Delivery & Collection Times

All orders are prepared for your selected collection or delivery time.

Please ensure someone is available to receive your order at the agreed time, as buffet items are freshly prepared and may not be suitable to return or redeliver.

 

❗ Important Notes

• We cannot accept cancellations or changes within 24 hours of your booking

• Prices and menu items are subject to availability

• All buffet orders are prepared fresh on the day of delivery or collection